Shipping policy

Shipping & Dispatch Times

We aim to dispatch all in-stock items within 24 hours. During busy periods, dispatch may take 3–5 working days. (Pre-order items are excluded from these timeframes.)

Orders placed on weekends or after Friday 5pm will be dispatched the following Monday.

If you have any questions about your order, please contact us at:
📩 info@mokobandz.co.nz

---

Domestic Shipping — New Zealand

Domestic orders are typically delivered within 1–3 working days from the time of dispatch.
Please allow up to 8 working days during peak periods, public holidays, or courier delays.

---

International Shipping

(to be finished)

---

Customs & Import Duties

Customs policies vary by country. Any import duties, taxes, or customs charges are the responsibility of the customer.

If additional charges apply, DHL or your local customs office will contact you. These must be paid before your parcel can be released.